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KMID : 0387320080180010043
Korean Journal of Health Policy and Administration
2008 Volume.18 No. 1 p.43 ~ p.62
Causal Relationships among Health Care Criteria in the Korean National Mental Hospitals: Using Baldrige Health Care Model
Moon Jae-Young

Kim Yang-Kyun
Lee Sang-Chul
Abstract
T he purpose of this study is to evaluate the causal relationship among health care criteria in Korean National Mental Hospitals, using Malcolm Baldrige National Quality Award(MBNQA). The survey instrument consists of 92 questions from the seven the MBNQA health care criteria. Structural Equation Modeling(SEM) is used to analyze the empirical data and estimates the path coefficients among the seven categories. T he result of this study indicates that Leadership drives Foundation and Direction, which influence on Systems that creates Results. Conclusively, among 18 hypotheses, 15 are statistically significant.
KEYWORD
Health care criteria, Malcolm baldrige model, Structural equation model, causal relationship
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